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Refund Policy

HP Web Design has a 30-day money-back guarantee to ensure that HP Web Design customers can get 100% of their money invested if they are not satisfied with their purchase of HP Web Design products and services. As a developer and seller of digital items, customers MUST meet the following criteria to be eligible for a refund:

If any of the HP Web Design products is defective, does not work as described or the HP Web Design support team is unable to solve a customer problem, the customer is eligible for a full product refund.

Refunds WILL NOT apply if:

  • Customer has purchased the wrong product / not according to his needs
  • The product doesn't have features that customers think it would be better if there were
  • The product doesn't work and the customer has never contacted the HP Web Design Team for support.
    • Note that: HP Web Design should be allowed to do any necessary technical support. Eg: Might need for admin and or FTP account.
  • The product does not support the e-commerce customer version
  • The product does not support the customer's e-commerce platform
  • Customers purchase products for more than 30 days from the date of purchase

Before purchasing any of the HP Web Design products, make sure you visit the web demo and check all product specifications.

If you have any questions regarding HP Web Design products, don't hesitate to inquire further to the HP Web Design Support team by opening a support ticket here

Email support: